Legal
Privacy Policy
Last updated: July 1, 2026
1. Information we collect
We collect information you provide directly, such as your name, email address, and company details when you create an account or contact us. We also collect usage data — including trace and log data generated by your use of the product — necessary to operate the service.
2. How we use information
We use collected information to provide and improve the service, communicate with you about your account, and comply with legal obligations. We do not sell personal information to third parties.
3. Data retention
We retain account information for as long as your account is active. Trace and log data is retained according to the retention period specified in your plan, after which it is automatically deleted.
4. Data sharing
We share information with service providers who help us operate the platform (such as hosting and analytics providers), under contractual obligations to protect your data. We may disclose information if required by law.
5. Security
We use industry-standard technical and organizational measures to protect your information, including encryption in transit and at rest. No method of transmission or storage is completely secure.
6. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal information. Contact us to exercise these rights.
7. Changes to this policy
We may update this policy from time to time. We will notify you of material changes by posting a notice on this page or contacting you directly.